Returns


Returns and exchanges:

We want you to love your Alex&Ant purchase, therefore if you are not happy with your product/s, get in touch with us within 7 days with your order number and we will help you. 

You can return any full price item within 7 days of receiving your order for a refund. 

The postage will be at the senders expense if you change your mind.

Please email us on caterina@alexandant.com.au, with your order number and reason you'd like to return your purchase.

Faulty:

If your product is faulty and we will assess the condition of the product. Depending on the fault we will either endeavour to send you a replacement or alternatively we can offer a full refund including shipping costs. 

Sale items:

Sale purchases are final, we do not refund or exchange sale items.

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